Terms and Conditions of Use
The client, to browse the site and make purchases you accept implicitly these terms and conditions.
The client, when browse the site and make purchases will have accepted all these terms and conditions.
Hippy Roots® have the right to change the information, prices and commercial offer displayed without prior notice.
All prices are showed in Euros and include VAT at the legal rate.
All products commercialized by Hippy Roots® are in accordance with Portuguese law. The Customer must check with their local authorities the legality of their use in their country.
The user must be of legal age (+18) in order to register on the site and to make purchases. In doing so, the user shall provide correct personal data and addresses to Hippy Roots® to delivery the order to the recipient.
Hippy Roots® takes very seriously the privacy of its customers; All personal data transferred by the customer, will be for commercial use and delivery not being in any case disclosed to third parties.
Our website is protected by SSL Certificate Protocol, making that client / server can exchange information safely, protecting the integrity and veracity of the content on the Internet.
The client can make changes of their personal data through the section "My Account" in our shop.
Hippy Roots® promises instant delivery for almost all products displayed in the online store;
In case there is a problem of stock when an order is made, the customer will be notified of the new deadline. If the client not accept this situation, proceed to the cancellation of the same, with the right to monetary refund, if it has already been paid.
All rights of industrial and intellectual property from this online store belong to the Hippy Roots®. We do not allow under any circumstances the use of the content of our online store, in particular, texts, videos, images, logo and software. We have the right to modify the configuration and contents of the Hippy Roots® without notice. It is strictly prohibited the introduction of unrelated links to our site for commercial purposes.
Orders and Payments
After validation of an order, Hippy Roots® send an e-mail confirmation that will serve as proof of transition event. If you find that the data is incorrect, you can and should ask for the cancellation or alteration.
Shipping charges will be full responsibility of the customer.
The customer can pay by bank transfer, by cash on delivery for domestic mail (plus a fee), via credit card or PayPal (plus a fee). The customer must provide the reference of their order when filling out the form for the bank transfer in order to facilitate identification of their payment.
Hippy Roots® only processes your order after receipt the payment of the same, excepting the case of cash on delivery.
Ordering Delivery Time
The delivery time may vary depending on the chosen shipping mode. In Portugal, the shipping time will be within 3 working days. Any delay in delivery of goods does not provide any compensation.
From the moment that Hippy Roots® delivered the order to the carrier entity, gives all responsibility to them, who takes the role of shipping and delivery order to the customer in the best conditions.
The client, upon receiving the order, should immediately check the conditions of the same; if there is any problem, we advise you to contact us within 24 hours of receipt.
Cancellations or Returns Policy
You may cancel your order at any time up to the delivery of the same. Shall be entitled to a refund of the product, minus the shipping cost.
Upon receipt of the order, the customer will have 14 days to return it properly packaged, containing all the components that make up the product and no marks or signs of wear. Along with the product, you must send the invoice of purchase and the document that proves the receipt of the order. In any case the customer should justify why the cancellation or return in advance by sending a message to us through the "Customer Support Services".